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Politeness
Game Code: 443183
English
24
Public
Students must change the sentences to be more polite. They are all related to customer service.
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"Trying to fix your phone on your own is a bad idea. You should take it to a repair shop."
"I don't think trying to your phone on your own is a good idea. Why don't you take it to a repair shop?"
20
"The password you entered is wrong. Do you want to reset your password?"
E.g. "I'm afraid the password you entered is wrong. Would you like to reset your password?"
20
"You are wrong. I am not the manager. Wait. I will go get the manager."
E.g. "I'm afraid you are mistaken. I am not the manager. Could you please give me a moment? I will go get the manager."
25
"You are wrong. Our store does not give refunds. Do you want to receive store credit?"
E.g. "I think you might be mistaken. Our store does not give refunds. Would you like to receive store credit?"
20
"Let's discuss the problem tomorrow. Thanks. Leave me alone."
E.g. " Would you mind if we discussed the problem tomorrow? Thank you. Please excuse me, I'm busy."
20
"Ignoring customer complaints is a bad idea. I don't want to lose business."
E.g. "I'm not so sure about ignoring customer complaints. I'd rather keep my customers happy."
20
"Hey. What is the Wi-Fi password for your café? I don't want to use data."
E.g. "Excuse me. Could you please tell me the Wi-Fi password for your café? I'd rather not use data."
20
"Can I use this exercise equipment after you? Also, show me how to use it."
"Would you mind if I use this exercise equipment after you? Also, could you please show me how to use it?"
20
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