STEP 1 – Greet guests
Good afternoon. Welcome to Saigon Restaurant.
STEP 2 – Ask about the number of guests
How many people are there in your party, please?
STEP 3 – Ask about the preferred seat
Where would you prefer to sit?
STEP 4 – Show guests to their table
I’ll show you to the table. This way, please.
STEP 5 – Ask if the table is OK
Is this table fine?
STEP 6 – Invite guests to sit down
Please take a seat.
STEP 7 – Ask guests to wait (after seating)
A waiter will come to take your order. Just a moment, please.
Situation 1 – When the table guests prefer is reserved
Waiter: I'm sorry, Sir/Madam. The one by the windows has been booked by someone else. How about a table by the bar?
Situation 2 - Asking the guests to wait
I'm afraid all our tables are taken, Sir/Madam. Would you mind waiting until a table is available?
Situation 3 - Asking the guests to sit separately
We can seat three of you right away, but if all of your party would prefer to sit together, it will take about 15 minutes.
Situation 4 - Asking the guests to share the table
I'm afraid all our tables are taken, sir. Would you mind sharing a table?
