"That’s not my fault."
Unprofessional
"Let me help you with that issue."
Professional
"You need to wait."
Unprofessional
"Thank you for your patience."
Professional
“I understand your frustration.”
Professional
“That’s your problem.”
Unprofessional
“I can’t do anything about that.”
Unprofessional
“I will do my best to assist you.”
Professional
“Please allow me a moment to review your request.”
Professional
“You are wrong.”
Unprofessional
