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OCR Business Level 2
Game Code: 4044451
English
10
Public
Aims, Objectives and Stakeholders
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What is a business aim?
A long‑term goal of the business.
15
What is a business objective?
A specific, measurable step a business takes to achieve an aim.
15
Give one example of a business aim
To make a profit. (Others: grow, survive, expand, increase market share)
15
What does SMART stand for when setting objectives?
Specific, Measurable, Achievable, Realistic, Time‑bound.
15
What is a stakeholder?
Anyone with an interest in or affected by the business.
15
Name one internal stakeholder.
Employees. (Others: managers, owners)
15
Name one external stakeholder.
Customers. (Others: suppliers, the government, the local community)
15
What do shareholders usually want from a business?
Profit and a good return on their investment.
15
Why might employees care about business objectives?
Because they want job security, fair pay, and good working conditions.
15
Why might a business aim change over time?
Because of growth, competition, economic changes, or new opportunities.
15
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