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What does “customer” mean?
CLIENT
What is the meaning of “delay”?
TO BE LATE
The word ‘apologize’ means to say sorry
TRUE
A customer says: “My food is cold.” What should you say?
That’s your problem.
Sorry, I’ll bring you a new plate
Wait five minutes.
What does “Let me check” mean?
Deixe-me ver/verificar
What does “right away” mean?
Imediatamente / agora mesmo
The phrase “I’ll fix it” means:
Vou consertar / resolver
What does “Thank you for waiting” mean?
Obrigado por esperar
“I’m so sorry, I’ll ______ your order.”
CHECK
What does “cash or card?” mean?
DINHEIRO OU CARTÃO
“Here’s your receipt.” means:
AQUI ESTÁ SUA NOTA
“Here’s your change.” means:
AQUI ESTÁ O SEU TROCO
“Would you like to pay by ______ or by ______?”
CARD/CASH
