The supervisor spoke to ____ the agent and the client to solve the misunderstanding. A) Both B) All C) Either D) Neither
A. BOTH
The client can choose ____ a phone call or a live chat to get support. A) All B) Both C) Either
C) Either
We offered two solutions, but the customer liked ____ of them. We need to find a new idea. A) All B) Both C) Neither
C. Neither
During the system crash, ____ managers and agents stayed calm and worked together. A) All B) Both C) Either
A) All
6. We asked two clients for feedback, but ____ of them responded. A) Neither B) All C) Either
A) Neither
7. The company decided that ____ refund and discount would be offered, so the client was very satisfied. A) All B) Both C) Either
B) Both
You can choose ____ of the two schedules: the morning shift or the afternoon shift. A) All B) Both C) Either D) Neither
C) Either
