A style where the manager makes decisions with little or no input from staff, often used in factories or emergency services.
5
True or False: Participative leaders always allow staff to make the final decision.
False.
5
Which of the following is an advantage of autocratic leadership? a) Encourages creativity b) Builds motivation c) Decisions are made quickly d) Increases autonomy
C. Decisions are made quickly
10
What is one disadvantage of autocratic leadership?
Staff may feel disempowered and unvalued, leading to low motivation.
10
True or False: Participative leadership often leads to higher staff motivation and job satisfaction.
True.
5
Which of the following is a disadvantage of participative leadership? a) Time-consuming b) Low productivity c) Poor communication d) Demotivates staff
Time-consuming
10
Name one business that uses an autocratic leadership style in kitchen operations?
McDonald’s.
5
Job design involves: a) Attracting staff b) Combining tasks into roles c) Paying wages d) Staff separation
Combining tasks into roles.
5
True or False: Specific task job design gives employees high discretion in how to complete tasks.
False.
5
General task design involves:
Employees having discretion on how to perform duties, focusing on autonomy and quality
10
Recruitment can be: a) Only internal b) Only external c) Both internal and external d) Neither
Both internal and external.
5
True or False: Internal recruitment helps reduce training and induction costs.
True.
5
Which of the following is an advantage of effective job design? a) Increased motivation b) Lower productivity c) Reduced efficiency d) Higher absenteeism
Increased motivation
10
True or False: Internal recruitment helps reduce training and induction costs.
True.
5
Provide an example of internal recruitment.
Qantas cabin crew promotions - Cabin managers are existing flight attendants who have been promoted internally.
10
Woolworths’ seasonal hiring of Christmas casuals is an example of: a) Internal recruitment b) External recruitment c) Job design d) Training