Share 7Cs and Helpful Expressions to Avoid Communication Breakdown
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You’re asked to present your report in 3 minutes, so you trim unnecessary words and keep it short but meaningful.
Conciseness
Your classmate shares an idea you disagree with, but you respond with, “That’s a good point. Let’s explore that more.”
Courtesy
You double-check your grammar and spelling before submitting your script for the school play.
Correctness
You include all the details—date, time, and instructions—when announcing a class meeting.
Completeness
You use easy-to-understand language so your younger cousin can follow your explanation.
Clearness
You give specific examples during your oral report instead of saying general terms like “a lot” or “many.”
Concreteness
You avoid slang and consider the cultural background of your audience during your speech.
Consideration
You seek clarification when something isn’t clear to you.
What do you mean?
You missed what was said and politely ask the speaker to say it again.
Can you repeat that?
Your friend suggests an idea you like, so you respond positively with this phrase.
Sounds good
Your friend tells you something surprising, and you react to show interest and keep the conversation going.
Really
You change the topic smoothly during a slightly awkward pause in the conversation.
Anyway
You’re thinking during a conversation and use a natural filler to buy a few seconds.
Uhmm
You want your classmate to keep sharing their thoughts, so you say this to encourage them.
Tell me more
You ask your groupmate to restate something during your online meeting.
What did you say again?
You’re listening attentively and want to signal that you’re following the speaker.
uh-huh
