Share Scripting your hard-conversation
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Scripting will help you feel:
confident, supportive and clear
Name the 5 steps of scripting:
Setting the tone, naming the problem, giving example, describe impact, share willingness to resolve the problem
An investigatory conversation is a type of hard conversation- true or false
False! When you are going to ask someone about his or her behavior that you didn't see personally, use a different frame with tentative language, firm, neutral.
One thing you have to be careful when presenting the problem is:
"trigger" words that will cause your listener to shut down Listeners will immediately tune out the conversation
When giving specific examples, it’s best to talk about a few examples throughout the school year. True or false
false- you want to share the most current example - you don’t want to offer too many concerns at once- it could be overwhelming
End the statement by indicating you would like to see a change and…
Ask for the listeners response. You could ask: how do you feel, What are you thoughts? Do you see this differently?
If you find this process overwhelming, ask someone else to do it- yes or no?
No-You can always use alternative framework like the "State my path":"This is what I have noticed.."I am beginning to think or feel, "Is this what you meant?
Do you need to bring your draft of the conversation to the conversation?
No, two pages of a typed monologue might feel intimidating and get them defensive. You've put a lot of effort into crafting, just memorize the gist
