Share The Consumer
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What is impulse buying?
Buying something on the spur of the moment
What is False Economy?
Buying goods/services that seem good value but turn out to be more expensive in the long run
Give an example of proof of purchase
Receipt, bank statement, credit card statement
What is the difference between a consumer and a customer?
A consumer buys goods and services for their own use whereas a customer may not be the end user
What is a consumer?
Someone who buys goods and services for their own use
What is the difference between a good and a service?
A good is something physical that you can touch or see. A service is something that is done for you
Name 3 examples of goods
car, book, food, runners, clothes etc.
Name 3 examples of services
car wash, hairdressers, mechanic, florist etc.
Why do companies use brands?
To make them stand out/distinguish them from their competitors.
Name the Act: 'The Sale of........'
The Sale of Goods and Supply of Services Act 1980
What year was the Sale of Goods and Supply of Services Act established?
1980
Under the Sale of Goods and Supply of Services Act 1980, goods must be: (Name 2)
Fit for Purpose, As Described, of Merchantable Quality, Match the Sample
Under the Sale of Goods and Supply of Services Act 1980, services must be: (Name 2)
Supplied by a skilled/qualified service provider, parts used must be of merchantable quality, provided with proper care and attention
What is a right?
Something you are legally entitled to
What is a responsibility
A duty or an obligation
What does fit for purpose mean? Give 1 example
The item must do what it is supposed to do eg. a hoover should clean the carpets
