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Hi, _______ is Liz. (telling your name)
this
Can I____________ who's calling? (to get the name of the person calling you)
ask
Who's ___________ ? (asking for name of the person calling you)
this
I'm calling _________ my prescription. (reason for call)
about
I'm calling ____ refill my prescription. ( reason for call)
to
_____________ I talk to Stacy?
Can / Could / May
Sorry, Stacy is not ______________. (busy and can't talk)
available
Can I ________ a message?
take / leave
Can I ____ you on a brief hold?
put
Can you _____ on a moment? (wait)
hold
_____ _____ I help you?
How can
Sorry, can you ______ that? (say again)
repeat
Can you __________ her a message?
give
Sorry, you ______ the wrong number.
have / called
Just a __________ please. I'll see if she's available.
moment
Is _______ Stacy? (asking who you are talking to)
this
