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Dear Sir or _____________
Madam
I am writing to ______________ about the laptop I bought from you.
complain
I am writing to complain _____________ the laptop which I bought from you.
about
I am ______________ there is a problem with the screen.
afraid
Unfortunately, the laptop came ______________ a power cable.
without
Firstly, the laptop did not _____________ on.
switch/turn
Secondly, the keyboard did not ______________.
work
The problems _________________ when I tried to switch it on.
started/began
The screen was _________________ when it arrived.
broken/cracked/damaged
Then, I realised that there ____________ no instructions in the box.
were
I would like your company to _____________ me the missing cable.
send
I would like you to _____________ the laptop for a new one.
exchange
I request a full ________________.
refund.
I _______________ forward to hearing from you.
look
I look ______________ to hearing from you.
forward
Yours __________________,
faithfully
