Business Result Int. Unit 13 vocabulary | Baamboozle - Baamboozle

English 23 Public

Breakdown

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when something stops working: f...

failure

15

when a computer system stops working: g... d.... (phrasal verb)

go down

15

a problem which stops something working: f...

fault

15

a problem which stops something working as well as it should: d...

defect

15

a harm to something or somebody: d...

damage

15

physical harm to somebody: i...

injury

15

a when a problem is dealt with and fixed: r...

resolve

15

when someone says there is a problem with something: c...

complaint

15

a when a company gives customers their money back : r...

refund

15

when a company asks customers to bring a product back : r...

recall

15

when you understand something in a different way from what is meant: m....

misunderstanding

15

when you do something the wrong way: m...

mistake

15

When profits go ______, should companies prioritize cutting costs or increasing prices?

down

15

Is a system f_____ always the f____of the company, or are users partially responsible?

failure, fault

15

Who should bear the responsibility for a machine/car/electrical _______: the manufacturer, the user, or both?

fault

15

Should consumers have the right to r_______ products with even minor defects?

return

15