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Formal Business Correspondence

  •  English    16     Public
    Common phrases (emails, letters, notes)
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  • Opening salutation (formal)
    Dear ... / Dear Sir/Madam
  •  15
  • Give reasons for writing (formal) (hint: writing/replying)
    I am writing (in response) to.../ I am replying to ...
  •  15
  • Refer to previous contact (formal) (hint: further/regard/dated)
    Further to our previous... / With regard to your email dated...
  •  15
  • make a suggestion (formal) (hint: would)
    I would like to suggest that...
  •  15
  • make a suggestion (informal) (hint: how/what)
    How about...? / What about...?
  •  15
  • Apologise (formal) (hint: would/inconvenience)
    I would like to apologise for ... / I would like to apologise for any inconvenience caused by... / My apologies for ...
  •  15
  • Give good news (formal) (hint: del___ed/pl___ed)
    We are delighted to ... / We are pleased to...
  •  15
  • Give bad news (formal) (hint: regret/Unf___y)
    We regret to inform/tell you that... / Unfortunately...
  •  15
  • Request (formal) (hint: grateful/request)
    I would be grateful if you could... / I would like to request that
  •  15
  • Offer help (formal) (hint: if-queries-hesitate)
    If you have any further queries/questions/problems, please don't hesitate to contact me...
  •  15
  • Remind (formal) (hint: may)
    May I remind you ...
  •  15
  • Refer to further contact (formal) (hint: look-hear-soon)
    I look forward to hearing from you soon.
  •  15
  • Closing salutation (formal) (hint: faith___y/sin___y)
    Yours faithfully (when the letter begins with "Dear Sir/Madam") / Yours sincerely (when "Dear Mr/Ms/Mrs")
  •  15
  • Closing salutation (informal) (hint: best 4x)
    Best regards / Best wishes / All the best / Best
  •  15
  • Apologise (formal) (hint: afraid-can't)
    I'm afraid I can't...
  •  15
  • Attachments (formal) (hint: find/attaching)
    Please find attached ... / I am attaching
  •  15