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Formal Business Correspondence
Game Code: 218829
English
16
Public
Common phrases (emails, letters, notes)
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Opening salutation (formal)
Dear ... / Dear Sir/Madam
15
Give reasons for writing (formal) (hint: writing/replying)
I am writing (in response) to.../ I am replying to ...
15
Refer to previous contact (formal) (hint: further/regard/dated)
Further to our previous... / With regard to your email dated...
15
make a suggestion (formal) (hint: would)
I would like to suggest that...
15
make a suggestion (informal) (hint: how/what)
How about...? / What about...?
15
Apologise (formal) (hint: would/inconvenience)
I would like to apologise for ... / I would like to apologise for any inconvenience caused by... / My apologies for ...
15
Give good news (formal) (hint: del___ed/pl___ed)
We are delighted to ... / We are pleased to...
15
Give bad news (formal) (hint: regret/Unf___y)
We regret to inform/tell you that... / Unfortunately...
15
Request (formal) (hint: grateful/request)
I would be grateful if you could... / I would like to request that
15
Offer help (formal) (hint: if-queries-hesitate)
If you have any further queries/questions/problems, please don't hesitate to contact me...
15
Remind (formal) (hint: may)
May I remind you ...
15
Refer to further contact (formal) (hint: look-hear-soon)
I look forward to hearing from you soon.
15
Closing salutation (formal) (hint: faith___y/sin___y)
Yours faithfully (when the letter begins with "Dear Sir/Madam") / Yours sincerely (when "Dear Mr/Ms/Mrs")
15
Closing salutation (informal) (hint: best 4x)
Best regards / Best wishes / All the best / Best
15
Apologise (formal) (hint: afraid-can't)
I'm afraid I can't...
15
Attachments (formal) (hint: find/attaching)
Please find attached ... / I am attaching
15
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