Veronica looks out the window several times while her boss is giving Veronica the directions for the task. Active or Passive Listening?
Passive
True or false: Interrupting someone while they are talking shows GOOD listening skills.
False
True or false: Trying to imagine what the other person is feelings shows good listening skills.
TRUE
True or false: Nodding your head and smiling sends the nonverbal message that you are listening.
True
Zoe is giving a presentation on the Midwest region of the US. If you’re actively listening you might do what?
Raise your hand at the end to ask her a question or make a comment.
William is talking to Jenna, but Jenna is not actively listening. William probably feels ________.
frustrated
True or false: Even if you're silent while someone else speaks, you might not be actively listening.
True
