I phoned the airline's customer service and they ________ me that I would receive a refund.
reassured
demanded
requested
Our assistants will be happy to answer your q______.
queries
In this resort you can enjoy all the comfort and c___________ of modern tourism.
convenience
We've had to ______ off the conference until September.
call
lay
put
He _______ down the job because it involved too much travelling.
turned
cut
let
This matter ________ very badly.
have been handled
has been handled
has handled
Preference ________ to graduates of this university.
will be given
will given
will give
Your complaint _______ at the moment.
is being handled
is handling
is handled
In order to increase profitability, the company decided to cut _____ on unnecessary expenses by implementing a strict cost reduction strategy in their business operations.
down
Transform into Passive Voice: "The Government is planning a new road near my house."
A new road is being planned near my house.
Transform into Passive Voice: "I had cleaned all the windows before the storm."
All the windows had been cleaned before the storm
In the business workshop, it must _____ (remember) that active participation is encouraged, and questions must ____ (ask) freely to enhance learning and understanding among all attendees.
be remembered, be asked
