Customer care vocabulary quiz | Baamboozle - Baamboozle

English 22 Public

Customer care

Study Slideshow

We appreciate brand l__________y and surprise our clients with occasional souvenirs.

loyalty

15

With the right mix of charm and p_______ (=convincing) he makes his clients buy whatever he wants.

persuasion

15

You should contact the responsible manager if you e________ (= come across) a problem during your visit to online shop.

encounter

15

They`ve enhanced their brand a_ _ _ _ _ _ _ s and now many more clients know about them.

awareness

15

to be angry = to be u_ _ _ _

upset

15

bad service = p _ _ _ service

poor

15

work closely together – to work h_ _ _ -_ _- h_ _ _

hand-in-hand

15

to make sure – to e _ _ _ _ _

ensure

15

We are sorry for the i_ _ _ _ _ _ _ _ _ _ _ _ due to the delay.

inconvenience

15

When sth is of the utmost importance it is a p...

priority

15

If you have the ability to wait in peace you are ...

patient

15

We appreciate your p.... (ability to wait in peace)

patience

15

The customer didn't notice the ___ (differ) in colour.

difference

15

The customer would like a .......... (differ) model.

different

15

How do these two products .... (difference)?

differ

15

If something is done quickly and brings the desired result, it is e...

efficient

15