What's emotional intelligence? Why is it important to develop it?
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How can we show we are emotionally intelligent?
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Are you emotional intelligent?
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When was the last time you witnessed an example of rude behavior?
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When was the last time you said "Sorry"? Did the person accept your apology?
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What can be some tips to make an apology effective?
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"Once in a restaurant, the waiter took our orders all wrong. The experience was terrible." What would you have done? What might have happened with this situation?
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"I saw my friend in the supermarket, I tried to greet him, but he didn't greet me back." What would you have done? What might have happened?
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What are you most important possessions?
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Is having a lot of possessions something good or bad?