vocabulary: customer service | Baamboozle - Baamboozle

English 19 Public

unit 5 business result

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It's a CARING / LOYAL company which wants to make customers happy.

CARING

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Our aim is to exceed your EXPECTTIONS / SATISFACTION every time.

EXPECTTIONS

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Whatever you REQUIRE / SATISFY, we can supply it within 24 hours.

REQUIRE

15

Is there a way to PRODUCE / DELIVER this in a smaller size?

PRODUCE

15

If you are not 100% EXPECTED / SATISFIED with the item, we will replace it or give you your money back.

SATISFIED

15

Note that DELIVERY / CARE times may vary during the holiday period.

DELIVERY

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I've had a highly REQUIRED / PRODUCTIVE week and done everything on my list.

PRODUCTIVE

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Can we ______ it later?

make

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Is Monday conv_______?

convenient

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I'm sorry but I can't ______ it.

make

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Can we move it _____ to Friday?

back

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Can we _______ a meeting?

arrange

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Does Wednesday s________ you?

suit

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So th_____Tuesday at three. ...

that's

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Can we bring it fo______ to Wednesday?

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We've con_______ Monday at 10 a.m.

confirmed

15