Customer Service | Baamboozle - Baamboozle | The Most Fun Classroom Games!

English 21 Public

Customer service language - Business Result intermediate unit 5

Study Slideshow

#customer service

Once you've built good customer ________, they will keep coming back year after year.

loyalty

10

First of all I need to find out about your _________. what exactly do you need?

requirements

10

In this company we really ________ about our customers and we're always thinking about how to make them happy.

care

10

The results show that we're not always meeting people's ___________.

expectations

10

We regularly do market research to find out about levels of customer ________ with our products.

satisfaction

10

(choose the right word) It's a caring/loyal company which wants to make customers happy.

caring

10

(choose the right word) our aim is to exceed your expectations/satisfaction every time.

expectations

10

(choose the right word) whatever you require/satisfy, we can supply it to you within 24 hours.

require

10

(choose the right word) Is there a way to produce/deliver this in a smaller size?

produce

10

(choose the right word) If you are not 100% expected/satisfied with the item, we will replace it or give you your money back

satisfied

10

(choose the right word) note that delivery/care times may change during the holiday period.

delivery

10

(choose the right word) I've had a highly required/productive week and done everything non my list.

productive

10

something companies supply - not products

services

10

giving or showing strong support for a company or brand

loyalty

10

to believe something will happen

expect

10

to need something for a particular purpose

require

10