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Constructive Criticism & Conflict Resolution

  •  English    15     Public
    Quiz Review
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  • Constructive means to help make something better. True or false?
    True
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  • Criticism is the act of finding problems or mistakes in something. True or false?
    True
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  • Constructive criticism involves using both positive and ___________ comments.
    negative
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  • If someone is giving you constructive criticism, you should take it as a personal attack. True or false?
    false
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  • Miscommunications often lead to ____________.
    conflicts
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  • Listening to someone else's suggestions or ideas may help you improve or think of new ideas yourself. True or false?
    true
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  • If you are receiving criticism, it means you are a bad or that you failed. True or false?
    false
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  • What is conflict?
    strong disagreement or bad feeling between people
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  • Conflict is a solution or end to an argument. True or false?
    false
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  • Resolution is a solution or end to an argument. True or false?
    True
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  • What is resolution?
    A solution or end to an argument.
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  • In conflict, the disagreement may be personal or ___________.
    emotional
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  • What is the first step to the conflict resolution process?
    Find what the disagreement is.
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  • In order to resolve conflict, both people have to establish a common __________.
    goal
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  • It's important to listen to other people's feelings when trying to resolve a conflict. True or false?
    True
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