Game Preview

Early Content Quiz

  •  English    28     Public
    TTEC Content
  •   Study   Slideshow
  • True or False: Slideshow allows us to use 2 or more scrollable images in our ad
    False
  •  15
  • True or False: You cannot change the currency in your ad account unless you create another account
    True
  •  15
  • True or False: If someone wanted to create a presence dedicated to their business on Facebook, they would make a Facebook Profile.
    False
  •  15
  • True or False: you must say the recorded line disclosure within 10 seconds of opening your call
    True
  •  15
  • True or False: Not saying the recorded line disclosure on a certification call is an automatic fail
    True
  •  15
  • True or False: We should always ask our client if they are using the Facebook Pixel
    False
  •  15
  • True or False: We only need to do discovery on a first call. All subsequent calls should be based on the knowledge from that first call.
    False
  •  15
  • True or False: our objection handling process is to Acknowledge, Question, Position, and then Check
    True
  •  15
  • True or False: There are two recaps in the call flow
    True
  •  15
  • True or False: We always want to leave the client with "next steps" to complete before our next scheduled call
    True
  •  15
  • True or False: if your client cannot provide the Account ID, it is okay to verify by using other information, such as the account name or active campaigns
    False
  •  15
  • True or False: After we send the client a bluejeans screenshare link, we must pitch them a solution and offer to implement with them.
    False
  •  15