Where do we go in polar vision to add special services?
Go Booking details, then in the grey banner find Special Services
Up to what time can you make an order for flowers on all of our ships?
72 hours
Before adding Special service information on the booking, an agent must be sure to do what?
Verify the guest and make sure they are authorized to make the change
True or False: The guest cruising is the only person that can order a Special Service Item?
False
True or False: An attestation must be read for all customer before booking a wheelchair accessible cabin.
True
True or False: You can book anyone who request a wheelchair accessible cabin for them to have extra space
False: It is in violation of the Americans with Disabilities Act to book a guest in an wheelchair accessible cabin who does not require one..for any reason.
What is the proper access terminology to use with a customer with disability?
Wheelchair accessible cabin
Can a guest order Gluten free, low sugar or Indian Vegetarian for the Cruise at no extra charge?
Yes we have Gluten free, low cholesterol, Indian Vegetarian and more for our guest at no extra charge!
Does Princess allow emotional support animals on board?
Emotional Support Animals and Pets are not permitted to sail on any voyage under any circumstances.
What kind of housekeeping items can a guest request at no cost?
Feather pillows, Extension cord, extra pillows. extra shower heads plus MORE!
