When are customer accounts (customer profiles) created?
They are created the first time a customer buys a product or service from your business.
What do the customer accounts contain?
They contain information about the customer, including purchases, interactions, contact information, and preferences.
What B2B abbreviation stands for?
Business-to-Business
What B2B refer to?
It refers to sales that happen between one business and another.
Can B2B companies sell to individual customers?
Yes, but they often have separate departments for both, as B2B sales are more complex with a longer sales process.
What B2C abbreviation stands for?
Business-to-customer
What B2C refer to?
Business-to-customer (B2C) refers to sales that happen between businesses and individual consumers.
What kind of purchases do B2C usually include?
B2C sales include your typical purchases from various stores—clothing, furniture, groceries, and everyday essentials.
What is the difference between B2B and B2C
Compared to B2B sales, B2C sales are usually more spontaneous and generate a lower profit per sale.
What is a lead?
A lead is any potential customer who expresses interest in your company’s products or services
Who is an inbound and outband lead?
Leads can be inbound (the customer reaches out to you) or outbound (you reach out to them). Most companies focus their efforts on outbound leads through marketi
What is a Prospect?
A prospect is a lead that has interacted with someone in your company.
What is the difference between the lead and the prospect?
To convert a lead into a prospect, walk them through the sales qualification process to see if your company's products are the best fit for their needs.
What is a sales pipline?
A sales pipeline is a visual illustration of how customers move through the sales process stages—from prospecting for leads to making the final sale. It provide
