Name two important details that must be included in an order letter.
quantity and product description
Oops!
Check
Okay!
Check
15
After receiving an order letter, the seller usually sends an ______ to show that the order has been received.
acknowledgment / confirmation
Oops!
Check
Okay!
Check
20
What does “terms of payment” mean in an order letter?
How and when the payment is made
Oops!
Check
Okay!
Check
15
Before writing an order letter, the buyer often receives a ______ from the seller.
catalog / quotation
Oops!
Check
Okay!
Check
heart
Other team wins 20 points!
Oops!
gift
Win 25 points!
Okay!
fairy
Take points!
5
10
15
20
25
banana
Go to last place!
Oops!
15
Name 3 adjectives that describe the characteristic of a business order letter
correct, complete and definite
Oops!
Check
Okay!
Check
15
What is routine order?
a regular or standard order placed by a buyer without special conditions or problems
Oops!
Check
Okay!
Check
baam
Lose 20 points!
Oops!
rocket
Go to first place!
Okay!
shark
Other team loses 20 points!
Okay!
banana
Go to last place!
Oops!
15
What is the difference between a sale order and a purchase order?
sale order: written by the seller / purchase order: written by the buyer
Oops!
Check
Okay!
Check
10
The writer of the order letter is
the buyer
Oops!
Check
Okay!
Check
25
Rearrange these in the right order of a business transaction: (a) purchase order, (b) further supplier's reply, (c) supplier's reply, (d) initial inquiry, (e) payment, (f) further inquiries, (g) advice notes, (h) supplier's quotation
d b a h f c g e
Oops!
Check
Okay!
Check
25
When the seller write a reply to decline an order, what should they write about?
apologize, give reasons, and express for future service
Oops!
Check
Okay!
Check
lifesaver
Give 25 points!
Oops!
magnet
Take 5 points!
Okay!
gift
Win 20 points!
Okay!
banana
Go to last place!
Oops!
20
Name 3 reasons why an order cannot be filled?
out of stock, out of manufacture, disagreement on terms, bad reputation of the buyer, too small or too large order
Oops!
Check
Okay!
Check
15
What number helps identify the exact product?
catalog number
Oops!
Check
Okay!
Check
15
How many ways are there to make orders? What are they?
