When the seller write a reply to decline an order, what should they write about?
apologize, give reasons, and express for future service
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15
What is routine order?
a regular or standard order placed by a buyer without special conditions or problems
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15
Before writing an order letter, the buyer often receives a ______ from the seller.
catalog / quotation
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15
What is the difference between a sale order and a purchase order?
sale order: written by the seller / purchase order: written by the buyer
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20
Name 3 reasons why an order cannot be filled?
out of stock, out of manufacture, disagreement on terms, bad reputation of the buyer, too small or too large order
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15
What number helps identify the exact product?
catalog number
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eraser
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seesaw
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rocket
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lifesaver
Give 15 points!
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25
Rearrange these in the right order of a business transaction: (a) purchase order, (b) further supplier's reply, (c) supplier's reply, (d) initial inquiry, (e) payment, (f) further inquiries, (g) advice notes, (h) supplier's quotation
d b a h f c g e
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15
Name two important details that must be included in an order letter.
quantity and product description
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seesaw
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fairy
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rocket
Go to first place!
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thief
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10
The writer of the order letter is
the buyer
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20
What does “terms of payment” mean in an order letter?
