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Team 2
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15
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Why is proof of purchase important?
It is needed to return faulty goods or make a complaint.
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heart
Other team wins 25 points!
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star
Double points!
Okay!
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shark
Other team loses 25 points!
Okay!
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banana
Go to last place!
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15
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Name ONE organisation consumers can contact for help with complaints.
CCPC / Citizens Information / Small Claims Procedure / Ombudsman / CAI.
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lifesaver
Give 25 points!
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magnet
Take 20 points!
Okay!
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rocket
Go to first place!
Okay!
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baam
Lose 25 points!
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thief
Give points!
5
10
15
20
25
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fairy
Take points!
5
10
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25
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rocket
Go to first place!
Okay!
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thief
Give points!
5
10
15
20
25
15
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Give ONE responsibility of a good consumer
Know their rights / shop around / keep proof of purchase / avoid impulse buying.
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15
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What is competition?
Rivalry between sellers to win customersâ business.
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15
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What is a consumer?
A person who buys goods or services for their own use.
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15
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What is a contract?
A legal agreement between a buyer and a seller.
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15
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What is e-commerce?
Buying and selling goods and services over the internet.
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15
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Name ONE piece of information usually shown on proof of purchase.
Date of purchase / items bought / total paid / method of payment.
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15
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What does a barcode do?
Allows products to be scanned and gives information such as price and origin
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15
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Under the sale of goods and supply of services act 1980, how must services be provided?
With care and attention by someone properly qualified.
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15
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What is proof of purchase?
Evidence that shows a consumer has paid for an item.
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15
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Which body enforces the Competition and Consumer Protection Act 2014?
The Competition and Consumer Protection Commission (CCPC).
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15
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What is distance selling?
Buying goods or services without meeting the seller in person.
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