Customer Service Scenarios | Baamboozle - Baamboozle

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15

A customer claims they lost a gift card with money on it.

Oops!

Check

Okay!

Check

baam

Lose 25 points!

Oops!

gift

Win 15 points!

Okay!

rocket

Go to first place!

Okay!

baam

Lose 25 points!

Oops!

20

The customer keeps sighing loudly and rushing you as you assemble the sub.

Oops!

Check

Okay!

Check

15

You make a sub on Italian Herbs & Cheese, but the customer says they asked for Honey Oat.

Oops!

Check

Okay!

Check

15

A customer insists you “skipped the tomatoes” even though they never asked.

Oops!

Check

Okay!

Check

20

A customer ordered a coke, but they got a sprite and they tried to return it after already drinking half of it.

Oops!

Check

Okay!

Check

15

A customer’s card declines, but they insist “There’s money in there!”

Oops!

Check

Okay!

Check

15

A customer says they “always get a free cookie” because they come in often.

Oops!

Check

Okay!

Check

lifesaver

Give 20 points!

Oops!

magnet

Take 20 points!

Okay!

gift

Win 20 points!

Okay!

lifesaver

Give 5 points!

Oops!

lifesaver

Give 20 points!

Oops!

magnet

Take 25 points!

Okay!

gift

Win 25 points!

Okay!

thief

Give points!

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15

Customer asks for six different sauces, but complains you put them in “the wrong order.”

Oops!

Check

Okay!

Check

20

A customer asks for extra cheese, extra bacon, extra guac—but then complains the price is “way too high.”

Oops!

Check

Okay!

Check

20

You ask, “One line of mayo okay?” They say yes—then complain it’s too much and want it remade.

Oops!

Check

Okay!

Check

25

A teen employee is working the register alone and a line begins forming. Someone in the back of the line starts complaining.

Oops!

Check

Okay!

Check

15

A customer asks if something contains nuts, gluten, or dairy.

Oops!

Check

Okay!

Check

20

Customer claims their 6-inch sandwich doesn’t have enough meat even though it was portioned correctly.

Oops!

Check

Okay!

Check

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