Customer Service Scenarios | Baamboozle - Baamboozle

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Score

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15

Customer asks for six different sauces, but complains you put them in “the wrong order.”

Oops!

Check

Okay!

Check

trap

No points!

Oops!

fairy

Take points!

5

10

15

20

25

shark

Other team loses 5 points!

Okay!

baam

Lose 5 points!

Oops!

boom

Lose 50 points!

Oops!

shark

Other team loses 20 points!

Okay!

fairy

Take points!

5

10

15

20

25

baam

Lose 15 points!

Oops!

thief

Give points!

5

10

15

20

25

star

Double points!

Okay!

fairy

Take points!

5

10

15

20

25

thief

Give points!

5

10

15

20

25

20

The customer keeps sighing loudly and rushing you as you assemble the sub.

Oops!

Check

Okay!

Check

15

A regular customer says, “Make my sandwich how you made it last time,” but you’ve never served them.

Oops!

Check

Okay!

Check

15

A customer asks for “a LOT of pickles,” and when you add more they say, “No, way more than that.”

Oops!

Check

Okay!

Check

15

A customer says they ordered a combo meal, but the fries are missing. How would you handle?

Oops!

Check

Okay!

Check

banana

Go to last place!

Oops!

star

Double points!

Okay!

fairy

Take points!

5

10

15

20

25

baam

Lose 25 points!

Oops!

20

A customer asks for extra cheese, extra bacon, extra guac—but then complains the price is “way too high.”

Oops!

Check

Okay!

Check

25

A teen employee is working the register alone and a line begins forming. Someone in the back of the line starts complaining.

Oops!

Check

Okay!

Check

20

You’re out of meatballs, and a customer came in specifically for a meatball sub.

Oops!

Check

Okay!

Check

20

Customer claims their 6-inch sandwich doesn’t have enough meat even though it was portioned correctly.

Oops!

Check

Okay!

Check

15

A customer says they “always get a free cookie” because they come in often.

Oops!

Check

Okay!

Check

15

A customer asks if something contains nuts, gluten, or dairy.

Oops!

Check

Okay!

Check

15

A customer insists you “skipped the tomatoes” even though they never asked.

Oops!

Check

Okay!

Check

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