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Team 2
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Teams
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Score
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15
×
What is a receipt
A broken item
A voucher for later
A shop rule
A paper or email that shows what you bought and paid
Oops!
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Check
Okay!
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15
×
If you simply change your mind what does the shop have to do
Must give store credit by law
Not required to give a refund
Must repair the item
Must refund by law
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Okay!
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15
×
Name two things to bring when returning goods
Receipt and original packaging
Oops!
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Okay!
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15
×
What does faulty mean
Something very popular
Something that does not work properly
Something new in the box
Something very cheap
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Okay!
Check
×
boom
Lose 50 points!
Oops!
×
magnet
Take 25 points!
Okay!
×
fairy
Take points!
5
10
15
20
25
×
lifesaver
Give 20 points!
Oops!
×
seesaw
Swap points!
Oops!
×
rocket
Go to first place!
Okay!
×
gift
Win 15 points!
Okay!
×
lifesaver
Give 25 points!
Oops!
15
×
What is store credit
A proof of purchase
Cash to your bank
A repair ticket
A voucher or card to spend later in the same shop
Oops!
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Okay!
Check
15
×
Is this statement true or false You should always be polite when returning goods
True
False
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15
×
If you paid by card where should a refund go
Kept by the shop
As cash in hand
Back to your card
As a gift card automatically
Oops!
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15
×
Which law protects buyers in Australia
Australian Consumer Law
Education Act
Road Traffic Act
Privacy Act
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15
×
What three options may a shop offer for a faulty item
Refund exchange or repair
Oops!
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Okay!
Check
15
×
What is proof of purchase
A business card
A price tag
A document that shows you paid for the item
A coupon
Oops!
Show
Check
Okay!
Check
15
×
When do you have the right to return goods
When the colour is nice
Only within 24 hours
When a friend dislikes it
When the item is faulty broken or not as described
Oops!
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Okay!
Check
15
×
What should you bring when returning goods
Receipt original packaging and the item in good condition
A friend and a pen
Passport only
Student card only
Oops!
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Check
Okay!
Check
15
×
What should you do at the counter when returning goods
Hide the receipt
Be polite and explain the problem clearly
Speak loudly and argue
Leave the item at home
Oops!
Show
Check
Okay!
Check
×
thief
Give points!
5
10
15
20
25
×
gold
Win 50 points!
Okay!
×
shark
Other team loses 25 points!
Okay!
×
lifesaver
Give 20 points!
Oops!
×
Restart
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