Caller: Hello,I'd like to speak to Mrs. Dewi, please. Answering a call: I'm sorry, Mrs. Dewi is in a meeting.__? Complete the dialogue above A. I can't hear you B. What is your name? C. Can I tell hear you called?
C. CAN I TELL HER YOU CALLED
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Check
25
"Could you write down your message" This sentence is an expression of
TAKING A PHONE MESSAGE
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Okay!
Check
25
Which of the following is incorrect in the example of answering a phone call... A. Good morning, Like's Cafe, can help you? B. Hello, Antlantic Hotel, How may I help you C. Sorry, Who am I speaking to, please?
C. SORRY, WHO AM I SPEAKING TO, PLEASE?
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25
"Hello, I'm Aldo form spears Advertisting company, may I speak to Mrs. Windi?" This sentence is an expression of
MAKING A PHONE CALL
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25
Custumer: Hello, I'd like to speak to Mrs. Anna, please. Receptionist: I'm afraid she's in a meeting.__? Complete the dialogue above A. Do you want to hold on? B. Can I take message? C. Who's calling, please?
B. CAN I TAKE A MESSAGE?
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seesaw
Swap points!
Oops!
seesaw
Swap points!
Okay!
rocket
Go to first place!
Okay!
thief
Give points!
5
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25
25
"One moment please. I'II chek if he's avaible" This sentence is an expression of
ANSWERING A PHONE MESSAGE
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25
"I'm sorry, Mrs Ato is not in today" This sentence is an expression of
TAKING A PHONE MESSAGE
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Check
Okay!
Check
banana
Go to last place!
Oops!
gold
Win 50 points!
Okay!
shark
Other team loses 15 points!
Okay!
lifesaver
Give 10 points!
Oops!
25
Receptionist: Tempo magazine, can I help you? Caller: Yes, I'd like to order a subscription. My name is Susan Olovia._? Complete the dialogue above A. What is your number B. Can I have your phone number? C. Who is calling, please?
B. CAN I HAVE YOUR PHONE NUMBER?
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Okay!
Check
thief
Give points!
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25
star
Double points!
Okay!
gift
Win 25 points!
Okay!
lifesaver
Give 10 points!
Oops!
25
"Call you tell Mr. Alex that I call?" This sentence is an expression of
TAKING A PHONE MESSAGE
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Okay!
Check
25
Receptionist:___. Caller: I would like to speak salles manager please. Complete the dialogue... A. Hello, who's calling B. Hello, my name is Eva C. Hello, can I help you?
C. HELLO, CAN I HELP YOU?
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Okay!
Check
trap
No points!
Oops!
shark
Other team loses 20 points!
Okay!
shark
Other team loses 25 points!
Okay!
thief
Give points!
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25
25
"Good morning, I'd like to speak to Mrs. Luna please".
MAKING A PHONE CALL
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Okay!
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25
"Would you like to leave a message?" This sentence is an expression of