Give two examples of a question you can ask to clarify meaning.
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15
Fill in the blank: To check understanding, you can say “So you ______ that…”
'mean'
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15
What’s one thing every meeting should leave behind (the “Payoff”)?
Clear actions, decisions, or a plan.
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15
What does “diplomatic” mean in business? a) Being good at dealing with people without upsetting them b) Speaking very directly, even if rude c) Avoiding people completely
A
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banana
Go to last place!
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star
Double points!
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rocket
Go to first place!
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thief
Give points!
5
10
15
20
25
15
Change this to more diplomatic language: “You should change your position.”
“We would appreciate it if you could reconsider your position.”
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15
What does “active listening” mean? a) Only hearing the words b) Listening and showing you understand c) Talking more than the other person
B
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15
How can you solve “communication breakdown”?
Use clear, simple language and confirm understanding.
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15
What is one way to deal with conflict in negotiation?
Suggest compromises, use diplomatic language, or focus on solutions instead of blame
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15
Matching: Match the meeting role to an example task: Chairperson → ? Participant → ? Notetaker → ?
Runs the meeting, Gives suggestions, Writes minutes
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eraser
Reset score!
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seesaw
Swap points!
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gift
Win 25 points!
Okay!
lifesaver
Give 20 points!
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15
Give one phrase that shows respect while disagreeing.
“I can see your point, but perhaps we could…”
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15
Short answer: Why is listening more than talking useful in negotiation?
