Which of these shows active listening? a) Nodding and saying “Uh-huh” b) Looking at your phone c) Interrupting the speaker

Matching: Match the meeting role to an example task: Chairperson → ? Participant → ? Notetaker → ?

What does “diplomatic” mean in business? a) Being good at dealing with people without upsetting them b) Speaking very directly, even if rude c) Avoiding people completely

What are the 5 P’s of effective meetings?

What’s one thing every meeting should leave behind (the “Payoff”)?

Short answer: Why is listening more than talking useful in negotiation?

What are the 6 steps to open a meeting as a chairperson?

Give one phrase that shows respect while disagreeing.

What type of meeting is used for creative brainstorming?

What does “pulling rank” mean in a meeting?

Fill in the blank: To check understanding, you can say “So you ______ that…”

What is one way to deal with conflict in negotiation?

How can you solve “communication breakdown”?