Team 1
0
Team 2
0
Teams
Name
Score
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2
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8
9
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Loading
15
×
I got the booking information from you.
I received the booking information from you.
Oops!
Check
Okay!
Check
15
×
We are sorry for the problem.
We apologise for the problem
Oops!
Check
Okay!
Check
15
×
I think you should announce delays. (recommend)
I recommend that you announce delays.
Oops!
Check
Okay!
Check
15
×
You swapped it for a bigger size, but it’s the wrong colour.
You exchanged it for a bigger size, but it’s the wrong colour
Oops!
Check
Okay!
Check
15
×
A couple of weeks ago, I got a suit from you.
A couple of weeks ago, I bought a suit from you
Oops!
Check
Okay!
Check
15
×
I want all my money back
I would be grateful if you could send me a full refund
Oops!
Check
Okay!
Check
15
×
Call me during the day.
Please contact us
Oops!
Check
Okay!
Check
×
heart
Other team wins 15 points!
Oops!
×
fairy
Take points!
5
10
15
20
25
×
shark
Other team loses 5 points!
Okay!
×
lifesaver
Give 15 points!
Oops!
15
×
Your company didn’t say sorry. (apology, offer)
Your company offered no apology/Your company did not apologize
Oops!
Check
Okay!
Check
×
monster
Reset all scores!
Oops!
×
magnet
Take 25 points!
Okay!
×
rocket
Go to first place!
Okay!
×
banana
Go to last place!
Oops!
×
seesaw
Swap points!
Oops!
×
star
Double points!
Okay!
×
shark
Other team loses 5 points!
Okay!
×
lifesaver
Give 20 points!
Oops!
15
×
See you
Yours faithfully, Anna
Oops!
Check
Okay!
Check
15
×
I think you should review the booking procedure (suggest)
I suggest that you review the booking procedure.
Oops!
Check
Okay!
Check
15
×
Hi there
Dear SIr/Madam
Oops!
Check
Okay!
Check
15
×
They weren’t the right ones
They were not the right ones
Oops!
Check
Okay!
Check
15
×
I want my ticket to be refunded. (demand)
I demand that my ticket be refunded.
Oops!
Check
Okay!
Check
×
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