Team 1
0
Team 2
0
Teams
Name
Score
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8
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Loading
×
banana
Go to last place!
Oops!
×
rocket
Go to first place!
Okay!
×
rocket
Go to first place!
Okay!
×
baam
Lose 25 points!
Oops!
×
monster
Reset all scores!
Oops!
×
star
Double points!
Okay!
×
gift
Win 25 points!
Okay!
×
lifesaver
Give 20 points!
Oops!
×
monster
Reset all scores!
Oops!
×
rocket
Go to first place!
Okay!
×
gift
Win 20 points!
Okay!
×
baam
Lose 15 points!
Oops!
15
×
As ________________________ for the mix up, I would like this free of charge.
compensation
Oops!
Check
Okay!
Check
15
×
I am writing to _________________ about the service I received at your restaurant.
complain
Oops!
Check
Okay!
Check
15
×
I am writing ________________ a recent holiday I booked.
regarding (about)
Oops!
Check
Okay!
Check
15
×
I was told I would get a 20% discount. In _____________, I was charged full price.
fact
Oops!
Check
Okay!
Check
15
×
I have never been ______________ so badly.
treated
Oops!
Check
Okay!
Check
15
×
I was told you would refund the charge. ______________, I still have not received this.
However
Oops!
Check
Okay!
Check
15
×
The puzzle was not at all ________ advertised.
as
Oops!
Check
Okay!
Check
15
×
To make _____________ worse, the member of staff I spoke to was extremely aggressive.
matters
Oops!
Check
Okay!
Check
15
×
I felt extremely ________________ not to receive it in time for my husband's birthday.
disappointed/angry
Oops!
Check
Okay!
Check
15
×
When I spoke to the manager, I was ______________ that it was not available.
told/informed
Oops!
Check
Okay!
Check
15
×
I was told that I could take the matter _________________ by writing to you.
further
Oops!
Check
Okay!
Check
15
×
I requested a refund but was ________________ a replacement instead.
offered
Oops!
Check
Okay!
Check
15
×
I was _________________ that I should put my complaint in writing.
told/informed
Oops!
Check
Okay!
Check
×
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Review
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