Explain the impact poor self-presentation might have on an office administrator's role.
Could result in a lack of professionalism, leading to negative impressions from clients, colleagues, and supervisors, potentially affecting trust & advancement
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25
You are an office administrator, & you have 5 tasks to complete by the end of the day: Prepare meeting documents, Respond to urgent emails, File paperwork, Order new office supplies, Schedule next week's team meeting. Prioritise tasks /why
Respond to urgent emails and prepare meeting documents first, as these are time-sensitive and essential for smooth office operations.
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trap
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fairy
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lifesaver
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10
Name two qualities that make a good office administrator.
Organisational skills and good communication skills.
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5
Why is it important for an office administrator to manage their time well?
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5
Which of these tasks shows good time management?
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15
Describe two ways an office administrator can improve their organisational skills.
Creating a filing system for documents to find information easily. Using digital tools like task management software to track daily tasks.
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baam
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seesaw
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shark
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thief
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A colleague asks you to help them with a task, but you have several important tasks to complete yourself. How do you manage this situation?
Politely explain that you have your own urgent tasks but offer to help once your work is finished. Alternatively, see if there is a way to split the tasks
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5
Which of the following is an example of an administrative task?
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What is the best way to deal with a difficult customer on the phone?
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Which of these is an important part of an office administrator's role?
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5
Which of the following is a benefit of good self-presentation?
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shark
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thief
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10
Which administrative task helps keep office communication running smoothly?