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15
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What is internal recruitment?
Appointing workers from inside the business
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Give an example of electronic communication
Emails, social media, messengers, electronic noticeboards
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What is internal communication?
Communication between people inside the business
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What does job description show?
Tasks, duties and responsibilities expected of a worker for a particular job
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What is external communication?
Communication between the business and those outside such as customers, investors and others
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What is Herzberg's theory?
Employees motivated by 'motivators' and 'hygiene' factors may potentially lead to dissatisfaction
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Provide two methods used to remove communication barriers
Recruitment, training, technology, chain of command, social events
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What does CV stand for?
Curriculum Vitae
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trap
No points!
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rocket
Go to first place!
Okay!
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shark
Other team loses 15 points!
Okay!
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baam
Lose 25 points!
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seesaw
Swap points!
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rocket
Go to first place!
Okay!
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rocket
Go to first place!
Okay!
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lifesaver
Give 25 points!
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thief
Give points!
5
10
15
20
25
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shark
Other team loses 15 points!
Okay!
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shark
Other team loses 5 points!
Okay!
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banana
Go to last place!
Oops!
15
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What is job share?
Two part-time workers share the work and pay of a single full-time post
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What is Taylor's theory of scientific management?
Employees are motivated primarily by money
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What is minimum wage?
Minimum amount per hour, which workers are entitled to be paid
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Give an example of Horizontal communication
Employees at the same level talking to each other
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15
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What is casual employment?
Workers 'on-call' with uncertain working hours
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