QA, AHT, AWT, Upsells, Saves, Schedule Adherence and FCR.
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5
This is a number that denotes the count of any object.
Cardinal number
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thief
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5
10
15
20
25
gold
Win 50 points!
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gift
Win 5 points!
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banana
Go to last place!
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10
It refers to unique identification number specific to the process and distinguishes it from other processes.
Process Numbers
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20
What sound is produced by placing the tip of your tongue at the back of your upper teeth, then let a tiny spurt of air? All members should pronounce the word correctly.