Mention one of the best practices for Skills and CT relationship?
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20
What is a Skill and! show us where we can find it?
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25
Mention one best practice about user and permissions?
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20
Mention at least 4 roles on NICE WFM
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20
Where can we change the time zone for all the system?
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seesaw
Swap points!
Oops!
shark
Other team loses 25 points!
Okay!
fairy
Take points!
5
10
15
20
25
banana
Go to last place!
Oops!
20
What are ADG or show us where we can find it?
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Oops!
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Okay!
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25
Your administrator decides to set the hours of operation to 8:00am â 5:00pm every day of the week for the queues that have been created. âĒ Do you agree with this configuration? why or why not?
