Your administrator decides to set the hours of operation to 8:00am â 5:00pm every day of the week for the queues that have been created. âĒ Do you agree with this configuration? why or why not?
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Oops!
Check
Okay!
Check
trap
No points!
Oops!
fairy
Take points!
5
10
15
20
25
gift
Win 25 points!
Okay!
lifesaver
Give 25 points!
Oops!
seesaw
Swap points!
Oops!
shark
Other team loses 25 points!
Okay!
fairy
Take points!
5
10
15
20
25
lifesaver
Give 5 points!
Oops!
20
What is a Skill and! show us where we can find it?
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Oops!
Check
Okay!
Check
25
Mention one best practice about user and permissions?
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Oops!
Check
Okay!
Check
20
What is an CT or show us where we can find it?
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Oops!
Check
Okay!
Check
20
What are ADG or show us where we can find it?
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Oops!
Check
Okay!
Check
seesaw
Swap points!
Oops!
rocket
Go to first place!
Okay!
gift
Win 25 points!
Okay!
baam
Lose 20 points!
Oops!
20
Mention one of the best practices for Skills and CT relationship?
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Oops!
Check
Okay!
Check
20
Mention at least 4 roles on NICE WFM
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Oops!
Check
Okay!
Check
20
Where can we change the time zone for all the system?
