Mention one best practice about user and permissions?
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trap
No points!
Oops!
star
Double points!
Okay!
shark
Other team loses 25 points!
Okay!
lifesaver
Give 20 points!
Oops!
baam
Lose 10 points!
Oops!
seesaw
Swap points!
Okay!
gift
Win 25 points!
Okay!
baam
Lose 25 points!
Oops!
20
What is an EG or show us where we can find it?
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20
What is an CT or show us where we can find it?
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20
Mention at least 4 roles on NICE WFM
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20
Where can we change the time zone for all the system?
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20
What is a Skill and! show us where we can find it?
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25
Your administrator decides to set the hours of operation to 8:00am â 5:00pm every day of the week for the queues that have been created. âĒ Do you agree with this configuration? why or why not?
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20
Mention one of the best practices for Skills and CT relationship?
