The extent to which a productโs perceived performance matches a buyerโs expectations.
Customer Satisfaction
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5
The idea that consumers will not buy enough of the organizationโs undertakes a large-scale selling and promotion effort.
Selling concepts or ๏ Marketing Concept
Selling concepts
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5
A term used when a customer continues to buy from a particular brand, company, or business.
Customer loyalty or Customer retention
Customer Loyalty
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5
The form taken by a human need as a shape by culture and individual personality.
Wants
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monster
Reset all scores!
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gift
Win 15 points!
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shark
Other team loses 10 points!
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banana
Go to last place!
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5
A social and managerial process by which individuals and groups obtain what they need and want through creating and exchanging product and value with others.
Marketing
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seesaw
Swap points!
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gold
Win 50 points!
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fairy
Take points!
5
10
15
20
25
baam
Lose 10 points!
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5
Act of obtaining a desired object from someone by offering something in return.
Exchange
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trap
No points!
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gift
Win 20 points!
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gift
Win 25 points!
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lifesaver
Give 10 points!
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5
A state of felt deprivation, that may be physical, social, and individual.
Needs
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5
The idea that consumers will favor products that are available and highly affordable.
Production Concept or Selling Concept
Production Concept
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5
Human wants that are backed by buying power.
Demands
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5
The form taken by a human need as a shape by culture and individual personality.
Wants
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5
Is the process of developing and maintaining a strategic fit between the organizationโs goals and capabilities and its changing marketing opportunities.
Strategic planning or Market segmentation