A social and managerial process by which individuals and groups obtain what they need and want through creating and exchanging product and value with others.
Marketing
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5
The form taken by a human need as a shape by culture and individual personality.
Wants
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Is the process of developing and maintaining a strategic fit between the organizationโs goals and capabilities and its changing marketing opportunities.
Strategic planning or Market segmentation
Strategic planning
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The extent to which a productโs perceived performance matches a buyerโs expectations.
Customer Satisfaction
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heart
Other team wins 10 points!
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magnet
Take 10 points!
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fairy
Take points!
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baam
Lose 15 points!
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5
The idea that consumers will not buy enough of the organizationโs undertakes a large-scale selling and promotion effort.
Selling concepts or ๏ Marketing Concept
Selling concepts
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The idea that consumers will favor products that are available and highly affordable.
Production Concept or Selling Concept
Production Concept
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Human wants that are backed by buying power.
Demands
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A term used when a customer continues to buy from a particular brand, company, or business.
Customer loyalty or Customer retention
Customer Loyalty
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seesaw
Swap points!
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star
Double points!
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shark
Other team loses 5 points!
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thief
Give points!
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A state of felt deprivation, that may be physical, social, and individual.
Needs
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Act of obtaining a desired object from someone by offering something in return.
Exchange
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5
The form taken by a human need as a shape by culture and individual personality.