• active ;listening, bargaining and solving conflict
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  • What does “active listening” mean? a) Only hearing the words b) Listening and showing you understand c) Talking more than the other person
    B
  • Which of these shows active listening? a) Nodding and saying “Uh-huh” b) Looking at your phone c) Interrupting the speaker
    A
  • Fill in the blank: To check understanding, you can say “So you ______ that…”
    'mean'
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