• call center
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  • what is a call center?
    A call center is a centralized department that handles phone calls from customers. Call centers can be located within a company or outsourced to another busines
  • characteristics of working in a call center
    communication, problem solving, empathy, multitasking, and time management.
  • what is customer service?
    is the support and assistance a company offers to customers before, during, and after they buy a product or service.
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