Scenarios in Amazon
Help
Order Tracking and Status Inquiries
Example: "Hi, I ordered a book last week and it hasn't arrived yet. Can you help me track it?"
Product Inquiries and Recommendations
Example: "I'm looking for a high-quality blender. Can you recommend one that's suitable for making smoothies?"
Returns and Refunds
Example: "I received a pair of jeans that are the wrong size. How do I go about returning them for a refund?"
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