MPU2293N_Assertive_Conflict

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Name the categories of assertiveness.

Refusal, Expressive, Request

Name the 3 styles of communication.

Non-assertive/Passive, Aggressive, Assertive

What are the 2 characteristics of a passive communicator?

do not stand up for what is best for you / do not let other people know what you need or want / let other people decide what is best for you

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