• A2P 7.2 INNOVATION
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  • Henn na Hotel guests don't talk to anyone when they check in.
    False: First, guests have to give their names to a human receptionist.
  • The robots communicate through written messages on a computer.
    False: … the robots say hello; these robots speak four languages …
  • In some Henn na Hotels, guests don't need a room key because a camera recognises their face.
    True: can decide to use facial recognition. … they don't need to use a key during their stay ...
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