Name the hold type that is triggered when a consumer is ranked high by the Consumer Risk Rating (CRR) model, which evaluates consumers' transacting patterns and key-risk indicators (KRI)?
CRRS (Article 5139)
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monster
Reset all scores!
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star
Double points!
Okay!
rocket
Go to first place!
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thief
Give points!
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5
Name the hold types that we need to work in Actimize.
DW, GWL, PR, SC, DL, CRRS, DI and ADI (Article 5147)
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5
What does PROSA stand for ?
Purpose, Relationship, Occupation, Source of Funds and Activity (why does the customer use MGI service)
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5
How should you disposition a CRRS alerts when customer completes the interview and activity appears high-risk?
Disposition as EDDCollected_TxnRefund_ECDDPending in Actimize (Article 4924)
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5
Identify the hold type :- MGI, in accordance with the local regulations, needs to obtain additional information from transactionâs sender.
AI Hold (Article 5139)
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boom
Lose 50 points!
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seesaw
Swap points!
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rocket
Go to first place!
Okay!
thief
Give points!
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5
Transaction is on DI: Interdiction Interception Due Diligence alert and sender, who is the non-alerted party, requests a refund. How will you disposition this alert in Actimize ?
Disposition it as Closed/Refund/Non-Issue in Actimize (Article 5139 Step #6)
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5
What action would you take when you see the transaction is on DL Hold with Category - AG: Attorney General Requests and Global Watch List and Sub-category - Attorney General Request Block Consumer in Actimize ?
Refund the transaction (Article 3423)
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eraser
Reset score!
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shark
Other team loses 5 points!
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shark
Other team loses 25 points!
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lifesaver
Give 5 points!
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5
What action will you take when you see a dual hold ADI+IY on the transaction?
Prioritize a refund and do not conduct an interview (Article 5139 under prerequisites)
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5
Should I refund a transaction on DL Hold with Category & Subcategory: AG: Global List, and the alerted party potentially matches the hit and sender requests refund.
No. As per article 3423, for this category and sub category, I have to escalate to L1C.
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5
Name the hold types that needs to be worked in Mainframe.
GSI, OF, CP, AF, DD, DC, AI, etc. but not all are worked by us though. (Article 5147)
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5
What will you do when you see the transaction is on DI hold and the sub-category is CRR in Actimize ?
I will follow article #3423 and then Article # 5139 (Step #5)