When there is _______ between people, it means that there is ______________ and friendly agreement in a conversation.

Is it better to have an external _______ for courses or can someone from the company take on this role?

_________ _________ are used to teach skills for the workplace

What kinds of things do people learn in job-related ________?

Employers are finding that making e-learning training available to employees adds to their __________ as they can access the courses when and where they like

What do you think a ______ can learn from a more experienced staff member?

Do you think that _________ programmes help junior staff to develop?

A person with _________ ____________ can control their emotions and show empathy.

A ______ ___ comprises what a person can or can't do.

We generally begin with a _____ ________ so that we know which training programmes to offer to which employee.

What helps you to be _________?

Should a mentor encourage a mentee to solve problems using __________ thinking or tell them what to do based on their own?

__________ at a job can be learned through both training and experience.