Team 1
0
Team 2
0
Teams
Name
Score
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10
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eraser
Reset score!
Oops!
×
rocket
Go to first place!
Okay!
×
rocket
Go to first place!
Okay!
×
banana
Go to last place!
Oops!
15
×
When is the exchange rate decided for Fixed Exchange Rate Countries?
At the time of send
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Okay!
Check
15
×
We are always required to create a case manually when we used the quick links? (True/False)
False. Whenever we use the quick links, a case is automatically created and we just need to select case sub-reason and save the case.
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Check
Okay!
Check
15
×
When is the exchange rate decided for Indicative Exchange Rate Countries?
At the time of receive
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Check
Okay!
Check
×
baam
Lose 25 points!
Oops!
×
gold
Win 50 points!
Okay!
×
fairy
Take points!
5
10
15
20
25
×
banana
Go to last place!
Oops!
15
×
What are the factor that decide the fees ?
Send Country, Receive Country, Amount sent, Promo Codes
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Check
15
×
What is the quick link Agent Locator used for ?
To locate the nearest agent location as per customer's given address
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Check
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trap
No points!
Oops!
×
fairy
Take points!
5
10
15
20
25
×
fairy
Take points!
5
10
15
20
25
×
lifesaver
Give 5 points!
Oops!
15
×
What are the different search criteria's which we use to search for the nearest agent location?
Complete Address Search, Partial Address, Cross Streets, Places of Interest, Zip Code etc.
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15
×
What piece of information is ALWAYS REQUIRED to be provided when providing an agent location to the caller?
Business Name and Address
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×
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