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Score
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5
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How long does it take for a reference number to be generated for PWMB option using MGO ?
3-4 business days
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5
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What are the payment options available for MGO Germany customer
Visa and MasterCard credit/debit card, Sofort, Trustly
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What all things do we need to verify to successfully complete Admin Verification?
Full Name, Email ID and DOB
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In which scenarios would you taint a profile?
Unauthorized transaction, confirmed account takeover, Gaming/Gambling profile, Victim of fraud
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Within how many minutes would the OTP be active before it gets expired and a new one needs to be requested?
30 minutes
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We will never advice the customers to reset the password or update the profile information on their own. (True/False)
False
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baam
Lose 10 points!
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gold
Win 50 points!
Okay!
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shark
Other team loses 15 points!
Okay!
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baam
Lose 20 points!
Oops!
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lifesaver
Give 25 points!
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shark
Other team loses 15 points!
Okay!
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fairy
Take points!
5
10
15
20
25
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lifesaver
Give 25 points!
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What are the acceptable Military IP's?
Follow article MGO GEN/ESC - Common Military IPs (Article #000004615)
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5
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What do you understand by 'Pay with cash' option for a MGO customer?
They need to setup the transaction online and then pay for the transaction at a location within 24 hours.
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We can release a email address domain if the customer does not remember the email used for their account. (True/False)
True
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seesaw
Swap points!
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magnet
Take 5 points!
Okay!
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rocket
Go to first place!
Okay!
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banana
Go to last place!
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What is the maximum amount a US customer can send using MGO US?
Pay with Cash/Debit card: 5,000.00 USD per transfer and Credit card: 10,000.00 USD per transfer
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5
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What is the refund timeframe for Sofort transactions?
Within 10 business days
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